Return Policy

We are confident that our products represent good value for money. We are proud to guarantee every product that you buy. You may return the product within two weeks of receiving it for a prompt refund of the purchase price of the item. The product must be in its original condition. Delivery costs will only be refunded if the purchase is a result of our error. Please ensure the product is securely wrapped and send the package back with a note explaining your unsastisfaction to:

  • For Australia and New Zealand Orders: Brisbane Logistics, 59 Luke Street
    Hemmant Qld 4174 Australia
  • For Ireland, UK, and European Union orders: Thwaits Distribution, 12 Dilston Road,
    Leatherhead, Surrey, KT22 7NY ENGLAND
  • For US, email teddystore@gmail.com for instructions.
  • Prices subject to change without notice.